This Privacy Policy explains what information Vink Resources collects through this website (vinkresources.com), how we use it, and the choices you have. We keep it short and in plain English.
Who we are
Vink Resources is a Malaysian sewerage, desludging and plumbing services company (SSM registration 202603158058 / 003860929-H), based in Kuala Lumpur and operating nationwide. For any privacy question, contact us at enquiry@vinkresources.com.
What we collect
We only collect what we need to respond to you:
- Enquiry details you submit through our enquiry form — your name, phone number, the service you need and any message describing the job and location.
- WhatsApp messages — if you contact us via WhatsApp, your phone number and the contents of your messages are shared with us through WhatsApp.
- Basic technical data — like most websites, our host and any analytics tool may log standard information such as your IP address, browser type and the pages you view, sometimes using cookies.
How we use it
We use your information to reply to your enquiry, assess and quote the work, arrange a site visit, carry out the job and keep records for the work we do. We do not use your details for unrelated marketing without your agreement, and we do not sell your personal data to anyone.
Cookies and analytics
This site may use cookies and a website analytics service to understand how visitors use the site so we can improve it. You can block or delete cookies in your browser settings; the site will still work. If we add analytics, the data is used in aggregate and not to identify you personally.
Third parties
We share information only with the services that help us operate, and only as far as needed: our website hosting provider, WhatsApp (Meta) when you message us there, and any website analytics provider we use. These parties handle data under their own terms and applicable law.
How long we keep it
We keep enquiry and job records only as long as needed to handle your request and to meet reasonable business and legal record-keeping needs, after which we remove or anonymise them.
Your rights
You can ask us what personal information we hold about you, ask us to correct it, or ask us to delete it. To make a request, email enquiry@vinkresources.com and we will respond within a reasonable time.
Malaysia PDPA
We handle personal data in line with the principles of Malaysia’s Personal Data Protection Act 2010 (PDPA), which governs the processing of personal data in commercial transactions in Malaysia.
Changes
We may update this policy from time to time. The "Last updated" date above shows when it last changed.